Last Updated: July 2026

1. INTRODUCTION

PrimaLab Peptide (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect information when you use primalabpeptide.com.

2. DATA WE COLLECT

We collect the following personal data when you place an order or create an account:

– Full name
– Email address
– Billing and shipping address
– Phone number
– Payment information (processed securely via Stripe/PayPal — we do not store card details)
– Order history
– IP address and browser data (via cookies)

3. HOW WE USE YOUR DATA

We use your personal data to:
– Process and fulfil your orders
– Send order confirmation and shipping notifications
– Respond to customer support enquiries
– Send marketing communications (with your consent)
– Comply with legal and regulatory obligations
– Prevent fraud and maintain website security

4. DATA SHARING

We do not sell your personal data to third parties. We share data only with:
– Payment processors (Stripe, PayPal) for transaction processing
– Shipping carriers for order delivery
– Analytics providers (Google Analytics) for website improvement
– Legal authorities when required by law

5. COOKIES

primalabpeptide.com uses cookies to improve your browsing experience. Cookies we use include:

– Essential cookies: Required for website function
– Analytics cookies: Google Analytics (with consent)
– Marketing cookies: For retargeting (with consent)

You can manage cookie preferences via our cookie consent banner on your first visit.

6. DATA RETENTION

We retain your personal data for as long as necessary to fulfil orders, comply with legal obligations, and resolve disputes. Order data is retained for a minimum of 2 years for accounting and compliance purposes.

7. YOUR RIGHTS (GDPR)

If you are located in the European Economic Area, you have the following rights regarding your personal data:

– Right to access your data
– Right to correct inaccurate data
– Right to request deletion of your data
– Right to restrict processing of your data
– Right to data portability
– Right to object to processing

To exercise any of these rights, contact us at: info@primalabpeptide.com

8. DATA SECURITY

We implement appropriate technical and organisational measures to protect your personal data including SSL encryption, secure payment processing, and regular security audits.

9. THIRD PARTY LINKS

Our website may contain links to third party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or via a prominent notice on our website.

Contact: info@primalabpeptide.com