ORDERING & PRODUCTS

Q: Are your peptides independently tested?

Yes. Every batch is independently tested by Janoshik Analytical via HPLC and mass spectrometry. A batch-specific Certificate of Analysis is included with every order.

Q: What purity standard do you maintain?

PrimaLab Peptide maintains a minimum 99%+ purity standard across all research peptides. Exact purity figures are batch-specific and documented on the Janoshik COA included with your order.

Q: Can I see the COA before ordering?

Yes. COA documents are available on request before purchase. Contact info@primalabpeptide.com with your product of interest, and we will provide the current batch COA.

Q: What form do your peptides come in?

All peptides are supplied as lyophilized (freeze-dried) powder in sterile sealed vials unless otherwise specified. Lipo-C is supplied as a ready- to-use sterile aqueous solution.

Q: How do I reconstitute my peptide?

Most peptides are reconstituted with Bacteriostatic Water (BAC Water). IGF-1 LR3 requires Acetic Acid Water 0.6% for initial reconstitution. Full reconstitution guidance is provided on every product page. Reconstitution supplies are available in our Accessories section.

SHIPPING & DELIVERY

Q: Do you ship worldwide?

Yes. We ship to 50+ countries worldwide. Delivery timeframes vary by destination, see our Shipping Policy for full details.

Q: How long does delivery take?

Europe: 3–7 days. North America: 5–10 days. Asia-Pacific: 7–14 days. All timeframes are estimates subject to customs clearance.

Q: Is my order tracked?

Yes. Every order ships with full tracking. Your tracking number is emailed within 24 hours of dispatch.

Q: Do you ship discreetly?

Yes. All orders are shipped in plain, professionally sealed packaging with no external product branding.

WHOLESALE

Q: Do you offer wholesale pricing?

Yes. PrimaLab Peptide offers dedicated wholesale accounts for laboratories, clinics and distributors. Apply through our Wholesale Portal or contact info@primalabpeptide.com

Q: What are the minimum order quantities for wholesale?

Minimum order quantities and pricing tiers are discussed during the wholesale account application process. Contact us for details.

STORAGE & HANDLING

Q: How should I store my peptides?

Lyophilized peptides should be stored at -20°C sealed and away from light and moisture. After reconstitution store at 2-8°C and use within the timeframe specified on the product page.

Q: How long do lyophilized peptides last?

Properly stored lyophilized peptides are stable for 12-24 months depending on the compound. Always refer to the product-specific storage guidance.

RESEARCH & COMPLIANCE

Q: Are these products for human use?

No. All PrimaLab Peptide products are for in-vitro laboratory research use only. They are not approved for human or veterinary use.

Q: I am a researcher. Can I cite PrimaLab Peptide as my source?

Yes. Our batch-specific Janoshik COA documentation provides full traceability for research publication and institutional audit purposes.

Contact: info@primalabpeptide.com